Terms & Conditions

By placing an order with Lawrence Robson Art & Design you confirm that you agree with and are bound by the terms and conditions below:

Lawrence Robson Art & Design: The seller, provider of Art & Design lrgraphics.com.

The Client: The company, organization or individual requesting the services of Lawrence Robson Art & Design.

Acceptance

Lawrence Robson Art & Design will carry out work only where an agreement is provided either by email, telephone or mail. An 'order' is deemed to be a written or verbal contract between Lawrence Robson Art & Design and the client.

Payment of an advance fee or payment online is an acceptance of our terms and conditions. This agreement shall apply to all goods and/or services ordered by the client from Lawrence Robson Art & Design.

Client Review

Lawrence Robson Art & Design will provide the Client with an opportunity to review the appearance and content of the Website and or Graphic Design during the initial design phase once they are completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Lawrence Robson Art & Design otherwise within ten days of the date the materials are made available to the Client.

Copyright

Any web page, code, scripts, design or entire site created by Lawrence Robson Art & Design carry a copyright and cannot be reproduced for re-sale without written consent. The placing of an order by the client or other person/Agency on behalf of the client constitutes a guarantee that all necessary authority and permissions have been obtained in respect of the supplied text, artwork, design and photographs, for use in the project. The Client must indemnify Lawrence Robson Art & Design in respect of all actions; proceedings; costs demands and claims arising from any such breach.

Delivery

On completion of work, the deliverables will be uploaded to the client area of Lawrence Robson Art & Design Server for approval under the terms of the guarantee. Upon written or verbal approval by the client, the deliverables will be uploaded to the client’s server. Lawrence Robson Art & Design reserves the right to delay uploading of deliverables until full payment has been received.

Website Design

Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, Lawrence Robson Art & Design cannot accept responsibility for any losses incurred due to malfunction of the website or any part of it.

Any additions to the brief will be carried out at the discretion of Lawrence Robson Art & Design and where no charge is made by Lawrence Robson Art & Design for such additions, Lawrence Robson Art & Design accepts no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to Lawrence Robson Art & Design all materials required to complete the site to the agreed standard and within the set deadline.

Lawrence Robson Art & Design will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Lawrence Robson Art & Design will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner.

Lawrence Robson Art & Design will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

Lawrence Robson Art & Design will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e. if the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary.

Compatibility

Lawrence Robson Art & Design will endeavour to ensure that any developed/designed site or application will function correctly on the server it is initially installed on and that it will function correctly when viewed with web browsers including Microsoft Internet Explorer, Mozilla Firefox, Safari and Google Chrome, although Lawrence Robson Art & Design can offer no guarantees of correct function with all browser software.

Access Requirements

If the Clients Web site is to be installed on a third-party server, Lawrence Robson Art & Design must be granted temporary read/write access to the Client’s storage directories, and those directories must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

Domain Names

Lawrence Robson Art & Design may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Lawrence Robson Art & Design. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

Website Hosting

Whilst Lawrence Robson Art & Design recommends hosting companies to host websites; no guarantees can be made as to the availability or interruption of this service by Lawrence Robson Art & Design.

Lawrence Robson Art & Design cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

Lawrence Robson Art & Design reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial.

Post-Placement Alterations

Lawrence Robson Art & Design cannot accept responsibility for any alterations caused by a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

Database, Application and eCommerce Development

Lawrence Robson Art & Design cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Any scripts, applications or software (unless specifically agreed) written by Lawrence Robson Art & Design remain the copyright of Lawrence Robson Art & Design and may only be commercially reproduced or resold with the permission of Lawrence Robson Art & Design.

Where applications or sites are developed on servers not recommended by Lawrence Robson Art & Design, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed.

The client is expected to test fully any application or programming relating to a site developed by Lawrence Robson Art & Design before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Lawrence Robson Art & Design will endeavour to correct these issues to meet the standards of function outlined in the brief.

Charges

Charges for services to be provided by Lawrence Robson Art & Design are defined in the project quotation that the Client receives via e-mail or written Letter.

Quotations are valid for a period of 30 days.

Lawrence Robson Art & Design reserves the right to alter or decline to provide a quotation after expiry of the 30 days.

Payment as directed by invoice

All payments are made in pounds sterling.

All credit card and debit card transactions will be processed in pounds sterling.

Lawrence Robson Art & Design will contact clients via email and telephone to remind them of such payments if they are not received when due.

If accounts are not settled or Lawrence Robson Art & Design has not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non payment can result in county court judgements (CCJs) being added to the client's credit rating.

General

These Terms and Conditions supersede all previous representations, understandings or agreements.

The Client’s payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions.

Payment online is an acceptance of our terms and conditions.

Governing Law

This Agreement shall be governed by English Law